VIDEOBack to Blog What Makes FlexGen's ROC Unique? Share: Opens in a new window Opens in a new window Opens in a new window Copied to clipboard In today's always-on world, electricity is foundational. When power goes out, everything stops. At FlexGen, that reality drives a singular focus inside our Remote Operations Center (ROC): availability. What truly sets FlexGen's ROC apart, however, goes beyond monitoring screens and responding to alarms. It's about how operations, engineering, hardware partners, and advanced software all work together as one system. Here are two key things that set FlexGen's ROC apart: The ROC is part of FlexGen's engineering ecosystem. FlexGen doesn't simply operate assets—we build the energy management system (EMS) that controls them. Our ROC is part of the feedback loop that improves our EMS. FlexGen has meaningful relationships with battery manufacturers. Every battery system will experience hardware issues over its lifetime. What separates strong operators from the rest is how quickly and effectively they respond. When an issue arises, ROC operators and performance engineers can precisely identify the problem and provide detailed, actionable data to the right partners—often accelerating escalation and resolution. To learn more from Jonny about finding the right EMS for your battery energy storage system, download our webinar on the subject.
